What is Mystery Shopping?
Mystery Shopping businesses are hired by just about every type of retail, restaurant and hospitality company to help them monitor how a typical customer (the mystery shopper) is being treated by their store employees, and to make sure their employees are following company procedures.
The mystery shopper is hired by the shopping company to go to their client’s establishment. The shopper then fills out a report on their experience, which then goes to the client. The mystery shopper is compensated for doing this.
If you want to first become a mystery shopper, we would suggest looking at our Mystery Shoppers page to help you get started.